SOLUTIONS
Whatever your communication, marketing or fulfilment need, be rest assured that we will be able to assist you in achieving your campaign objectives.
Our three core solution approach enables marketers, fundraisers, communicators, financial controllers and others to benefit form our expertise and knowledge by having people who understand the nature of their industry and specific campaign objectives.
Each solution has its own set of offerings and capabilities that ensures our clients’ requirements are met and expectations exceeded.
Essential Correspondence
Achieve business process efficiencies for financial and ongoing communications quickly and securely by leveraging off the latest leading edge technologies.
DiscoverDirect Marketing
Improve engagement and generate greater response for your marketing campaigns by utilising our highly personalised print and digital solutions.
DiscoverOrder Fulfilment
Whether you have a one off fulfilment campaign or require online ordering and despatch to multiple destinations, we have a range of offerings that can make your life easier.
DiscoverCAPABILITIES
We offer a wide range of capabilities as part of our core solutions and can also utilise many of these as part of customised solutions to meet our clients' specific needs.
SFTP File Submission
We offer our clients SFTP (secure file transfer protocol) options whether they be our generic upload site or designated organisational or campaign based addresses.
Multi-Channel Delivery
We can compose and facilitate your communication to be output across direct mail, email, SMS and web based channels in formats that comply and adhere to required guidelines.
Enterprise Integration
We can help organisations overcome their data and infrastructure challenges by integrating with applications utilising endpoints to overcome IT and data limitations.
Campaign Response
We provide various tools and platforms depending on your channel or requirement to enable effective analysis and further utilisation of campaign response.
Template & Version Control
We can create, modify, track and manage your entire communication portfolio from a central version-controlled and compliant library of content.
SLA Compliance
For clients requiring a more formal commitment for their needs, we can enter or commit to an SLA/SLE that pre defines service standards and KPI's.
Quality Management System
Our stringent quality measures and processes ensure that the highest levels of accuracy and consistency are achieved.
ONLINE PLATFORMS
Depending on your requirement, we have online platforms that can streamline your communication and stock ordering requirements.
BENEFITS
Quality
Our systems and process have been developed over the years to ensure the highest quality outcomes for our clients.
Security
We facilitate a range of secure submission options and handle files according to strict protocols.
Compliance
Lodgement and execution of campaigns can be tracked and reconciled in order to provide validated reporting.
Privacy
All data, artwork and materials is handled with sensitivity and in line with laws and regulations.